Free Express Shipping and Same-Day Pickup

中文

We are pleased to offer free courier shipping on all orders in Hong Kong, regardless of order quantity. You have the option to schedule the delivery for a future available date on the cart page before clicking checkout. Orders with no delivery date specified are typically arranged and shipped within 24 hours on working days, with estimated delivery time of 1 business day after the flowers leave our workshop. Please note that any courier delays, incorrect shipping addresses, and absence of consignee are beyond our control and we shall not be responsible for such delays. We do not deliver to P.O. boxes. Please see our terms and conditions for details.

Same-day courier delivery, hand delivery, and customized delivery
In a rush? Contact us and enquire about special, same-day or hand delivery (subject to availability), or self pickup at one of our pickup points. Our team has various methods of delivery and will try our best to accommodate your needs. If your order is time-sensitive and must arrive on the same day, please contact our team and confirm availability before placing your order. Custom greeting cards and QR video cards generally require additional processing time.

Same-day or future scheduled pickups
We offer same-day and future scheduled pickup on Monday to Friday 10:00AM - 5:00PM (excluding public holidays). Please contact us to schedule a pickup or enquire about Saturday pickups. Allow extra processing time if your order includes a custom greeting card or QR video card. We are working to bring you several new pickup points around Hong Kong; our current pickup point is located at:

Unit 3, 29/F, Cable TV Tower,
9 Hoi Shing Road, Tsuen Wan,
New Territories, Hong Kong. 

For orders to HK Outlying Islands:
Depending on the courier service, your order delivery time may be greater than one business day. Nevertheless, orders to HK outlying islands are delivered free of charge.

For international orders:
Please see the International Shipping page.

Please note that during high-volume periods, there may be an order processing time in addition to the above estimated times. If in doubt, please reach out to us and ask about current delivery times.  

 

香港地區的訂單可享有免費快遞送貨服務! 

任何送往香港地區的訂單,不論數量多少,我們都提供免費快遞送貨服務。

付款前,您可以選擇在購物車頁面內指定一個送貨日。如未有指定送貨日,訂單一般會在收到款項後的工作天的24小時內處理及發貨,產品離開發貨點後預計一個工作天送達客人手上。所有關於快遞服務的延遲、錯誤的送貨地址及收貨人不存在的情況我們無法控制,不會為上述情況造成的延誤付上責任。送貨地址不包括郵政信箱。詳情請瀏覽條款及政策頁面。

同日送達快遞服務及特別送貨服務

想以最短時間內收到產品?請聯絡我們查詢有關特別送貨服務、同日快遞送達服務或在我們其中一個提取點提取產品。我們的團隊為您提供不同的送貨方法,盡我們的能力切合您的需要。如您的訂單必須在同日送達,在您下單前請先聯絡我們的團隊查詢。如您的訂單含有訂製的祝福卡或二維碼短片卡,一般需要額外的處理時間。

關於同日或指定日提取:

我們提供同日及指定日期提取產品服務,提取時間為星期一至五上午10時至下午5時(公眾假期除外)。請聯絡我們預約提取時間或查詢星期六的提取時間。如您的訂單含有訂製的祝福卡或二維碼短片卡,訂單處理時間將會稍為增加。我們正努力為您提供更多香港地區的提取點,而現時我們的提取點為:

香港新界荃灣海盛路9號有線電視大樓2903室

如送貨地址為離島區:

根據快遞公司的送貨時間,您的訂單的送貨時間將會多於一個工作天。不過,所有離島區的送貨服務也是免費的。

如送貨地址為香港地區以外:

請參閱國際發運頁面

請留意,在發貨高峰期,訂單處理時間將會有所延長。如有任何疑問,歡迎聯絡我們查詢最新發貨時間。